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You will be updated with latest job alerts via emailTo oversee the water sports and recreation areas (and kids club if applicable).
Be a host to the guests / members of the spa. This includes greeting them in person or over the phone
in a friendly efficient and professional manner as well as escorting them to the appropriate facilities.
Adhere to the Standard Operating Procedures manual of the hotel.
Act as an Ambassador at the hotel representing the brand values for colleagues establishing
relationships with internal and external stakeholders representing the values of the brand and Accor.
This includes maintaining a professional appearance at all times.
Maintain strong relations with third party operators.
Manage the operations and efficiency of the water sports and recreation areas.
Effective colleague communication and welfare for new and existing staff as well as other departments
at the property and corporate teams.
Support strategic partnerships if relevant to drive awareness and guest experience.
Administrative duties.
Training and coaching of new colleagues.
Guest quality training and leading frontline guest engagement.
Carry out any other duties and responsibilities as assigned by the hotel team.
Protect the rights of the property at all times
Qualifications :
Secondary / High school education
Minimum 2 years of relevant experience in a similar capacity
Excellent reading and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Remote Work :
No
Employment Type :
Fulltime
Full-time