Home Loan Relationship Officers
Home Loan Relationship Officers
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Overview:
The Relationship Officer (Home Loan / LAP) plays a crucial role in the organization by being the primary point of contact for customers seeking home loans or LAP (Loan Against Property). They are responsible for building and maintaining customer relationships originating and closing loan transactions and ensuring customer satisfaction. This role is vital in driving business growth and achieving sales targets.
Key Responsibilities:
- Act as the primary point of contact for customers seeking home loans or LAP.
- Originate and close loan transactions in line with the companys policies and procedures.
- Develop and maintain relationships with builders real estate agents and other referral sources to generate new business.
- Provide excellent customer service and ensure customer satisfaction throughout the loan process.
- Conduct thorough financial analysis and risk assessment of loan applications.
- Ensure compliance with regulatory and internal credit policies.
- Meet and exceed sales targets and contribute to the overall business growth.
- Prepare loan proposals and present them to the credit committee for approval.
- Negotiate terms and conditions with customers to achieve mutually beneficial agreements.
- Keep abreast of market trends competition and industry developments to provide valuable insights and strengthen the organizations position.
- Collaborate with internal teams such as credit legal and operations to ensure smooth loan processing.
- Utilize effective sales and marketing strategies to generate leads and expand the customer base.
- Monitor the performance of the loan portfolio and take necessary actions to mitigate risks.
- Participate in promotional activities and events to enhance brand visibility and attract potential customers.
- Prepare and submit accurate and timely reports on sales pipeline and performance metrics.
Required Qualifications:
- Bachelors degree in finance business administration or related field.
- Prior experience in sales preferably in the banking or financial services industry.
- Detailed knowledge of home loan products LAP and related financial services.
- Proven track record of meeting and exceeding sales targets.
- Excellent understanding of credit assessment and risk management principles.
- Strong analytical and financial modeling skills.
- Outstanding communication and interpersonal abilities.
- Ability to build and maintain productive relationships with customers and business partners.
- Sound knowledge of regulatory requirements and compliance standards.
- Proficient in using CRM software and other sales tools.
- Effective negotiation and persuasion skills.
- Highly motivated targetdriven and resultsoriented.
- Ability to work efficiently in a fastpaced and challenging environment.
- Good organizational and time management skills.
- Willingness to continually learn and adapt to evolving industry trends.
sales,customer service,communication,negotiation,loan,financial services
Employment Type
Full Time
Key Skills
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