MNC- Customer Support International
MNC- Customer Support International
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
We are looking for Customer Support Executives to handle customer queries and provide support to global clients including customers from the US UK EU and the Middle East.
Key Benefits:
- Work Schedule: 5 days a week (2 days off)
- Cab Facility: provided for both pickup and dropoff.
- Shift Timings: Rotational shifts catering to EU/Middle East/US/UK hours.
Experience & Skills Required:
- International BPO Experience: A minimum of 6 months of experience in a voice process within an international BPO is required.
- Communication Skills: Must possess excellent spoken English and should be comfortable communicating with native speakers especially from the US market.
- Tech Skills: Basic proficiency in computer usage and internet browsing.
- Billing Query Knowledge: Candidates should be wellversed in handling billingrelated queries.
- Chat/Email Process Experience: Experience in handling chat or email processes is an added advantage but not mandatory.
Educational Qualifications:
- Minimum Qualification: Undergraduates/dropouts or graduates.
- Course Restrictions: Candidates should not be enrolled in any regular or parttime academic courses.
What We Offer:
- Competitive Salary Package: Attractive compensation based on experience and qualifications.
- Incentive Structure: Generous incentives based on performance metrics such as customer satisfaction issue resolution and call quality.
- Career Advancement: Opportunities for professional growth and career development within the organization.
- Work Environment: A positive supportive and fastpaced work environment designed to foster teamwork and collaboration.
- Training & Development: Extensive training programs designed to enhance communication technical and customer service skills.
Why Join Us
- Global Exposure: Engage with customers from across the globe and build international work experience.
- Growth Opportunities: Fasttrack career growth opportunities for highperforming individuals with leadership potential.
- Supportive Culture: Be a part of a team that values collaboration transparency and innovation in customer support delivery.
Take the next step in your career and join our global customer support team! If you have the drive to excel in a dynamic international process we want to hear from you.
Apply now and unlock new career possibilities!
communication,communication skills,tech proficiency,international bpo,voice process,email,customer,english language proficiency,chat,customer support,billing query handling,bpo,chat/email process
Employment Type
Full Time
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