Customer Support Executives
Customer Support Executives
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Position Call center Executives
Process US Voice Process
Experience 14 years of relevant experience
Mode Work from office (WFO)
Shift 24x7 rotational shift
Transport provided only for night shift (either pickup or Drop)
Role Description
This is a fulltime onsite role for a Call Center Executive in Bengaluru. The Call Center Executive will be responsible for providing customer support service communication working in contact centers related tasks on a daily basis.
Qualifications
Customer Support Customer Service and Communication skills
Contact Center operations experience
Excellent interpersonal skills and ability to handle multiple tasks simultaneously
Strong problemsolving abilities and a customercentric approach
Proficiency in using call center technology and CRM software
Prior experience in a similar role into international Voice Process (US) is a must
Willingness to work on rotational shift
Desired from Ecommerce / Fulfillment Centers or Logistics domain experience
Hiring Process
1. Online Test
2. Manager Round
3. Client Round
4. HR Discussion
Most of the rounds can be on video call only once the candidate will have to come in person
customer support,communication skills,customer service,problem-solving abilities,call center technology,contact center operations,voice process,24x7,communication,interpersonal skills,crm software
Employment Type
Full Time
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