Center Head Location Siliguri
Center Head Location Siliguri
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Job Title: Center Head
Location: Siliguri
Overview: The Center Head plays a pivotal role in leading and managing the operations of the center in Siliguri. This role is essential to ensure that the center meets its operational goals while providing highquality services to clients. The Center Head will develop and implement strategic initiatives to enhance productivity and overall performance. A central figure within the organization the Center Head must be adept at fostering a positive work environment driving employee engagement and aligning the center s operations with the organization s broader objectives. In addition to overseeing daily operations the Center Head will manage financial performance cultivate client relationships and ensure compliance with industry standards. This role is critical for maximizing operational efficiency and achieving longterm business sustainability.
Key Responsibilities:
- Lead and manage all center operations to ensure efficient processes.
- Develop and implement strategic plans to achieve business objectives.
- Monitor and increase the center s performance metrics.
- Manage the center s budget and financial performance.
- Ensure compliance with applicable regulations and company policies.
- Foster a positive team culture focused on development and collaboration.
- Recruit train and evaluate staff members.
- Establish and maintain relationships with clients and stakeholders.
- Drive customer satisfaction initiatives and address client concerns.
- Analyze performance reports to identify areas for improvement.
- Prepare regular reports for senior management.
- Implement quality assurance processes to uphold service standards.
- Coordinate with other departments and facilitate crossfunctional collaboration.
- Manage and mitigate risks associated with center operations.
- Conduct market research to identify new business opportunities.
Required Qualifications:
- Bachelors degree in Business Administration or a related field.
- 5 years of experience in a managerial role.
- Proven experience in operational management.
- Strong financial management skills.
- Excellent leadership and interpersonal skills.
- Ability to work in a fastpaced environment.
- Exceptional communication and analytical skills.
- Familiarity with regulatory compliance standards.
- Proficient in project management methodologies.
- Experience in customer relationship management.
- Strong problemsolving abilities.
- Ability to motivate and inspire teams.
- Proficient in MS Office Suite and relevant software.
- Demonstrated ability to manage multiple priorities.
- Willingness to travel as necessary.
- Knowledge of industry trends and best practices.
leadership skills,strategic planning,financial acumen,team development,communication skills,project management,performance analysis
Employment Type
Full Time
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