drjobs Urgent Hiring - Shift Manager 6 days working

Urgent Hiring - Shift Manager 6 days working

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1 Vacancy
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Job Location drjobs

Gurgaon - India

Monthly Salary drjobs

INR INR 240000 - 550000

Vacancy

1 Vacancy

Job Description

Overview

The Shift Manager plays a pivotal role in ensuring the efficiency and productivity of the operations during their assigned shift. This position is essential for maintaining a high level of service overseeing staff and ensuring adherence to company policies and procedures. The Shift Manager will lead a team manage resources and handle any operational challenges that arise. This role requires a blend of leadership skills operational knowledge and a commitment to providing a positive experience for both employees and customers. As a vital link between various departments the Shift Manager is responsible for executing strategic plans while ensuring that daily goals are met. The position necessitates a high degree of multitasking and proactivity to address issues promptly making this role crucial for the overall success of the organization.

Key Responsibilities

  • Supervise daily operations and manage shift activities to ensure smooth workflows.
  • Lead and motivate staff to achieve performance goals and provide exceptional customer service.
  • Conduct staff training and development to maintain a skilled workforce.
  • Monitor inventory levels and ensure adequate stock for daily operations.
  • Implement company policies procedures and safety protocols consistently.
  • Handle customer inquiries and complaints in a professional manner.
  • Prepare reports on operational performance sales and staff productivity.
  • Assist in managing budgets and reducing operational costs.
  • Coordinate with other departments to ensure effective communication and workflow.
  • Oversee scheduling to optimize staff coverage during peak hours.
  • Implement and maintain quality control measures.
  • Conduct regular inspections of the work area to ensure cleanliness and safety standards.
  • Resolve conflicts and issues among team members diplomatically.
  • Develop action plans for operational improvements and efficiency.
  • Analyze performance metrics and develop strategies for enhancement.

Required Qualifications

  • High school diploma or equivalent; Bachelors degree preferred.
  • Proven experience in a supervisory or management role.
  • Strong understanding of operational management and industry standards.
  • Excellent verbal and written communication skills.
  • Ability to work flexible hours including evenings and weekends.
  • Prior experience in customer service roles.
  • Proficient in using management software and Microsoft Office Suite.
  • Strong analytical and problemsolving skills.
  • Ability to work under pressure and meet tight deadlines.
  • Experience in staff training and mentorship.
  • Knowledge of budgeting and financial management principles.
  • Ability to adapt to changing situations and lead teams through transitions.
  • Valid drivers license may be required depending on the location.
  • Experience in conflict resolution and negotiation.
  • Strong organizational skills and attention to detail.
  • Willingness to work in a fastpaced environment with various responsibilities.

staff training and development,analytical thinking,team coordination,leadership skills,conflict resolution,microsoft office suite proficiency,decision-making,attention to detail,time management,inventory management,budget management,problem-solving skills,communication skills,operational knowledge,analytical skills,customer service,adaptability,organizational skills,management software proficiency

Employment Type

Full Time

Company Industry

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