drjobs CCaaS Voice flows development

CCaaS Voice flows development

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

INR INR 1000 - 2000000

Vacancy

1 Vacancy

Job Description

Note:
Please don t share the profiles with a gap of no more than one year.
Please share the following details of the candidate:
Passport size photograph
Aadhar card copy
Alternate contact number
Skills Required:
You can look for candidates from South India who are willing to relocate to Chennai.
Need Good Communication skill is Must and resource should be confident.
50% attendance is required for working from the office.
This can be achieved by either working 15 days from the office and 15 days from home or by working 3 days from the office and 2 days from home each week.
Skills Required:
5 years of experience in working on CCaaS Voice flows development Strong knowledge and experience in IVR call flow development:
2 Years of experience in CCaaS migration and building of conversational AI.
Nice CXOne IVR application development Conversational AI / Voicebots using Google Dialog flow CX or Omilia.
Cisco CVP Java Rest Web Services UCCE ICM.
Day to day development of call flows using Nice CXOne.
JAVA.
SQL DB.
Cyara automated testing tool.
Nuance Mix Design skill set.
Visio Tool expertise.
Splunk.
CICD knowledge and Agile Methodology.
Software development includes new projects maintenance small changes and diagnostics of operational defects delivered in sprints.
Created test driven development using test cases created by automated testing software (Cyara).
Work collaboratively with both infrastructure and development teams to diagnose production support issues.

rest web services,nuance mix design,cyara automated testing tool,sql db,agile methodology,sql,cisco cvp,ivr call flow development,omilia,ccaas voice flows development,nice cxone ivr application development,voicebots,splunk,google dialog flow cx,cicd knowledge,ucce,conversational ai,visio tool expertise,java,icm,software

Employment Type

Full Time

Company Industry

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