Sales Tellecalling
Sales Tellecalling
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Overview
The Sales Telecalling position plays a crucial role in driving the companys revenue growth by directly engaging with potential customers over the phone. Sales Telecallers are responsible for generating leads nurturing client relationships and closing sales in a professional manner. They are the frontline representatives of the organization often making the first impression on potential clients which is vital in building brand loyalty and increasing customer retention. As part of a dynamic sales team they collaborate with various departments to enhance service delivery and ensure customer satisfaction while achieving individual and team targets. Ultimately this role is pivotal to capturing market opportunities and sustaining the competitive edge of the organization.
Key Responsibilities
- Conduct outbound calls to potential customers to promote products and services.
- Identify and qualify leads through effective questioning techniques and active listening.
- Create and maintain a list of prospects and follow up via email or phone.
- Maintain accurate records of calls customer interactions and sales activities in the CRM system.
- Deliver scripted sales pitches to engage and inform customers about offerings.
- Answer customers questions and handle objections professionally.
- Gather and report customer feedback to improve sales strategies and service delivery.
- Achieve assigned sales targets and quotas consistently.
- Collaborate with the sales team to develop strategic approaches for specific markets.
- Stay updated on product knowledge industry trends and competitive landscape.
- Provide continuous support to customers throughout the sales process.
- Prepare reports on sales performance customer feedback and market trends.
- Participate in team meetings to discuss sales strategies and update progress.
- Assist in the training and onboarding of new telecalling staff.
- Maintain adherence to compliance and company policies in all interactions.
Required Qualifications
- High school diploma or equivalent; Bachelor s degree in business or related field preferred.
- Proven experience in tele sales telemarketing or related sales role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build rapport with clients.
- Ability to work independently and as part of a team.
- Familiarity with CRM software and call center technology.
- Strong organizational skills and attention to detail.
- Ability to manage time effectively and prioritize tasks.
- Effective negotiation and closing skills.
- Understanding of sales principles and customer service practices.
- Capability to handle rejection gracefully and stay motivated.
- Proficiency in Microsoft Office Suite and basic data analysis.
- Willingness to work flexible hours as needed.
- Adaptability to changing market conditions and feedback.
- Knowledge of lead generation strategies and techniques.
- Positive attitude and strong work ethic with a desire to excel.
customer service,time management,tele sales,organizational skills,negotiation,verbal communication,interpersonal skills,data analysis,lead generation,crm software,telemarketing,active listening,problem solving,written communication,call center technology
Employment Type
Full Time
Key Skills
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