Oracle Database Administrator - DBA remote in Poland

The Database Administrator role in the Database Services Team is responsible for the overall delivery of the Oracle Databaserelated pieces for all the applications within the IFS Cloud Suite. Additionally the role is expected to cover a 24/7 shift pattern as well as support customers in different continents including EURA compliance. 

The responsibilities include: 

• Daily DB Operations 
  • Follow common and documented processes in day to day duties supporting and maintaining our Database services. 
  • Act as a DBA resource to help perform some of those daily duties when the need arises to address issues with client systems 
  • Act as a final point of escalation for challenging issues with our database services 
  • Work as needed to support internal and external teams during investigations and corrective actions during problem management investigations. 
  • Work with R&D alongside the CSA to provide guidance and feedback to improve the IFS product set in future releases. 
• Backup Solutions 
  • Implement agreed backup solutions for the IFS Application suite to satisfy our own and our customers needs 
• Performance Tuning 
  • Follow best practices and approaches to manage performance issues in our Cloud database environments 
  • Work with the CSA and R&D teams to address performance issues through both short term and longterm methods 
• Disaster Recovery 
  • Implement and test regularly in conjunction with the CSA and RnD teams any agreed disaster recovery solutions and ensure the solution suits the needs of IFS and our customers 
• Monitoring 
  • Implement appropriate tooling to monitor and manage the database availability within our cloud database services. 
  • Follow processes in place to manage availability issues in production environments. 
• Automation and Tooling 
  • Work with the CSC CSA and Automation teams to automate and reduce time and overhead for common tasks wherever possible. 
• Training and skills transfer 
  • Deliver DBA knowledge transfer/training sessions to selected internal teams if required. 

Qualifications :

Experience

• Mandatory
  • At least 34 years experience performing Oracle Database administration functions in cloud computing or enterprise IT service delivery
  • Demonstrated knowledge of cloud computing services or IT service management methodologies and best practices
  • Experience in a modern ticket/service desk tooling such as ServiceNow Jira Service Desk or a similar tool
• Value Add
  • Experience in ITIL ISO 20000 or a similar service delivery framework
  • Experience in provision of cloud computing services or IT service delivery

Certifications

• A formal qualification (degree HND etc.) in Computer Science/Information Technology is useful but not mandatory.
• ITIL qualifications would be useful but are not mandatory.
• Vendor provided technical certification (CCNA OCP MCSA etc.) would be useful though not mandatory.

Personal Abilities

• Citizens of the European Union or a corresponding work permit in Poland
• Excellent communication and interpersonal skills including a business fluent English
• Ability to work to deadlines targets and needs of the role
• Ability to manage own time efficiently and effectively

Technical Skills

• Experience of implementing and managing critical production systems especially in the cloud including a strong awareness of customerdriven priorities and commercial pressures is essential. 
• Experience of supporting multitenant Oracle databases (CDB/PDB)
• Experience administering Oracle databases (minimum 12c) on Linux and Windows operating systems
• Some technical experience with performance tuning AWR/ASH/ADDM/TKPROF/tracing sessions etc in a multitier architecture
• Good technical experience using OEM for various database administration purposes.
• Good technical experience with backup/restore RMAN data pump export/import.
• Knowledge of disaster recovery; dataguard setup and troubleshooting.
• Experience with database cloning RMAN active duplicate
• Some technical experience linux shell scripts: bash (knowledge of powershell scripting and windows command also nice to have)
• Experience with database upgrades (12c to 19c and above) and patching
• Experience working within a strict ticketing system such as Service Now JIRA etc
• Basic understanding of Cloud Technologies Azure AWS or GCP

The following skills and exposure are not essential but are very useful:  

• Knowledge of other database systems Azure SQL MS SQL Server PostgreSQL MySQL etc.
• Microsoft Azure PaaS (e.g. App Services SQL Database Storage Redis Cache PostgreSQL) Event Hub Automation monitoring Security Centre.
• Network architectures especially related to Microsoft Azure (e.g. vNets NSGs VPN ExpressRoute SSL/TLS certificates DNS).
• Native Azure monitoring
• DevOps Practices (Terraform Chef and related tools) and how these are leveraged in design and operations to be able to deliver and support hundreds of instances seamlessly.
• Familiarity with other SaaS Cloud solutions (e.g. Salesforce Office 365)
• Security principles encryption authentication authorisation integrity auditing pen testing etc and how these are applied in a cloud environment.

The successful candidate will have a proven track record working with a wide range of teams including operations R&D consulting and support services.  They will work effectively in an internationally distributed multidiscipline team and must be highly selfmotivated and proactive with excellent problem solving and communication skills.

Working Environment 

• We offer contract of employment (not B2B)
• The role is primarily working 24/7 on an 9hrs shift pattern. 
• Extra hours may be needed to discharge all associated duties 
• The role includes remote working as part of its role with office attendance from time to time. 

You will work with the leading Business Software experts and have contact with the worlds latest technologies. You can expect an open team culture focusing on inclusion and a pleasant working atmosphere with flat hierarchies.

We offer you an attractive salary with aboveaverage additional benefits:

• Mobile working throughout Poland after onboarding possible
• Flexible working time models
• 26 vacation days as well as additional paid vacation days for your own birthday and voluntary work (CSR)
• Private medical care multisport card life insurance Individual support through regular health promotion and the compatibility of work and private life and much more are part of our company practice
• Great challenges in delivering projects to large customers together with an experienced IFS team and our partners
• You work with a great product with good recognition in the market and amongst customers and analysts
• You will be part of a fun group where everyone is helpful
• For more information visit: IFS.com or follow us on LinkedIn

Remote Work :

No

Employment Type :

Fulltime