voice process
voice process
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Description:
Position: Voice Process Executive
Location: Chennai (Multiple locations across the city)
Salary:per month (based on experience and performance)
Roles and Responsibilities:
Handling inbound/outbound calls from customers.
Providing information regarding services or products.
Resolving customer queries and complaints via phone.
Maintaining customer satisfaction and ensuring positive feedback.
Following up on issues to ensure resolution.
Updating customer records in the system.
Adhering to company guidelines and scripts.
Qualifications:
Education: Minimum of 12th pass (Any stream).
Degree holders (Graduates) are also welcome to apply.
Skills Required:
Good communication skills in English and/or Hindi Tamil or any other regional languages.
Ability to handle customer calls and resolve issues promptly.
Basic computer skills (MS Office and internet knowledge).
Freshers or experienced candidates can apply.
Preferred Skills:
Ability to speak clearly and confidently.
Ability to work in a teamoriented environment.
Flexibility to work in shifts (including night shifts).
customer,voice process,english
Employment Type
Full Time
Key Skills
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