Position: Customer Care Executive
Job Location: Nadiad/Anand Dahod/Godhra Jamnagar Bhuj/Gandhidham Mehsana
Job Description:
- Install elearning software at customer locations.
- Troubleshoot software issues and address technical queries related to software and hardware.
- Coordinate with the development team to resolve major or recurring customer issues.
- Ensure timely and proper service delivery to customers.
Compensation: 150000 to 240000 per annum based on the candidate s skills and experience.
Desired Profile:
- Fluency in Gujarati is mandatory.
- Basic knowledge of hardware/software networking.
- Familiarity with operating systems like Windows and Linux is preferred.
- Hardworking and goaloriented individual with a proactive mindset.
Experience: 6 months to 2 years
Industry Type: IT Sales & Marketing
Functional Area: Customer Service
Education: Minimum HSC (Higher Secondary Certificate) or above
Key Skills:
- Software/Hardware Networking
- Sales
This role is ideal for candidates with a technical background excellent communication skills and a strong focus on customer satisfaction ensuring service excellence.
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