Client Services Coordinator
Client Services Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
At MM Lending we pride ourselves on delivering exceptional lending services with accuracy and efficiency. We are currently seeking a Client Services Coordinator who embodies these characteristics.
Job Description:
As a Client Services Coordinatorat MM Lending responsibilities include educating potential clients on loan programs facilitating client onboarding managing the CRM database coordinating scheduling providing underwriting support and offering administrative assistance. Desired attributes for this role include organizational excellence team collaboration strong communication skills and critical thinking abilities.
Key Responsibilities:
- Client Education: Handle inbound calls to provide potential clients with information about our loan programs and their benefits delivering exceptional customer service.
- Client Onboarding: Facilitate a seamless transition from preapproval to active borrower status. Collaborate closely with MM Lending teammates to ensure clear communication and a smooth client experience.
- CRM Management: Maintain and update the customer relationship management (CRM) database with accurate and uptodate client information ensuring data integrity.
- Scheduling Coordination: Organize and schedule meetings appointments and events for the business development team ensuring efficient use of time and resources.
- Underwriting Support: Assist in processing applications to prequalify investors ensuring accuracy and adherence to company guideline
- Administrative Support: Perform general administrative tasks including data entry. Maintain an organized and professional office environment to support team operations.
Desired Attributes:
- Organizational Excellence: Strong organizational skills with keen attention to detail ensuring tasks are completed accurately and efficiently.
- Team Collaboration: Proven ability to work effectively with team members fostering a positive and cooperative work environment.
- Strong Communication: Exceptional interpersonal and communication skills with a friendly and professional demeanor in client interactions.
- Critical Thinking: Logical and analytical thinker with strong problemsolving skills capable of managing complex situations and making sound decisions.
Qualifications:
- Proven experience as an office manager administrative coordinatoror in a similar technical role.
- Strong analytical skills and attention to detail.
- Ability to communicate technical information clearly and concisely.
- Proficiency in MS Office applications.
- High degree of accuracy and commitment to excellence.
- Ability to work independently and manage multiple tasks simultaneously.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Recognition and rewards for exceptional performance.
MMLending is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at MM Lending and become a valued member of a team where your technical expertise is recognized and rewarded!
Employment Type
Full Time
