Designation/Position: Account Receivable Executive RCM
Location: Mumbai Andheri
Work Mode: Work From Office
Shift Time: 5:30 PM to 2:30 AM (Drop facility available within 25 km radius)
Experience Requirements:
Experience: 03 years in backend email escalation or email drafting.
Freshers are welcome to apply.
Educational Qualifications:
Graduate in any discipline.
Responsibilities:
Invoice Generation:
Generate invoices based on the scope of work performed by technicians onsite captured from technician notes.
Service Identification:
Determine if any additional services such as shipping transportation or admin fees have been provided and should be included in the invoice.
Gap Analysis:
Identify any gaps in service delivery or data capture that could lead to revenue loss.
Customer Communication:
Provide customers with clear and detailed notes regarding services rendered and the steps taken to resolve their issues.
Escalation Management:
Escalate anomalies or special cases to the relevant department or contact person for further intervention.
Required Skills:
Proficiency in email drafting and communication.
Attention to detail to ensure accurate invoice preparation.
Analytical skills to identify service gaps and anomalies.
Ability to manage backend operations effectively.
Note: Candidates must be comfortable with night shifts.
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