Professional Services Program Manager Public Sector

Your Career

The Professional Services Program Manager will lead services programs and projects for Federal State Local & Education entities. You will manage all deployment resources ensuring that deliverables are completed on time and within budget as part of the overall delivery cycle. The Program Manager will drive customer deployment programs and projects to deliver value drive adoption and maximize consumption.

Your Impact

• Determine project partners and team structure/organization partners will include technical and business resources
• In conjunction with project partners help ensure the definition of project scope requirements and deliverables
• Develop project timeline and landmarks using appropriate tools and techniques
• Build and execute project work plans and revise as appropriate to meet changing needs and requirements
• Identify resources needed and assign individual responsibilities and tasks
• Run daytoday operational aspects of a project and scope
• Review deliverables prepared by team before passing to client
• Effectively apply Palo Alto Networks Project Management methodology and implement project standards
• Risk & Issue tracking and management
• Ensure project documents are complete current and stored appropriately
• Track and report team hours and expenses on a weekly basis
• Provide Executive Dashboards on overall project/project status

Qualifications :

Your Experience 

• Travel Ability to travel to local customers site if needed
• BS in Computer Science MIS Business or equivalent education/training/experience or equivalent military experience 
• 8 years of related work experience or leading complex projects in the Public Sector region is desired
• A successful track record of working effectively in a highly matrixed and fastgrowing organization
• Experience driving business value for customers interacting with Clevel executives collaborating with technical leaders and engineering/networking teams
• Proven ability to build strong working relationships across multiple functions  adept at mediating conflict and fostering healthy dialogue
• Expertise in managing customer escalations balancing customer expectations and negotiating successful resolutions
• Analyze project profitability revenue margins bill rates and utilization
• Strong proficiency with project management software such as Microsoft Project and SmartSheets
• Excellent presentation skills including written oral presentation
• Excellent organizational skills including tool utilization (spreadsheets project management tools mind maps) information collection attention to detail and prioritization
• Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources including upper management clients and other departments
• Flexible to shifting priorities demands and timelines; able to promptly and expertly react to project adjustments and alterations
• Experience managing large scale deployments with multiple projects teams and resources in the government space
• Project Management Institute PMP(r) certification or equivalent a plus
• Experience with Googles G Suite (Drive Docs Sheets and Slides) is a plus

Remote Work :

No

Employment Type :

Fulltime