Inside Sales Executive Edtech
Inside Sales Executive Edtech
Posted on :
20-12-2024
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1 Vacancy
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Job Description
Inside Sales Executive
Overview
The Inside Sales Executive plays a vital role in driving sales growth and fostering strong relationships with clients. This position is key to the organization as the executive is responsible for generating new business nurturing existing accounts and contributing to the overall sales strategy. Inside Sales Executives engage with potential and current customers primarily through telephone and digital channels providing product knowledge understanding client needs and delivering tailored solutions. They must exhibit a strong understanding of the sales cycle and be adept at various sales tools and techniques. As a liaison between the organization and clients the Inside Sales Executive not only promotes products but also ensures high levels of customer satisfaction. By effectively managing leads and utilizing analytics to inform sales strategies they contribute significantly to the organizations bottom line. This role is integral to maintaining competitive advantage and ensuring longterm client engagement.
Key Responsibilities
- Generate and qualify new sales leads through outbound activities and followup communications.
- Engage with prospects to understand their needs and present suitable product offerings.
- Conduct product demonstrations and presentations to potential customers.
- Maintain an uptodate understanding of product features and benefits.
- Utilize customer relationship management (CRM) tools to track interactions and manage the sales pipeline.
- Respond to customer inquiries promptly and professionally.
- Negotiate contract terms and pricing with customers.
- Collaborate with marketing to launch promotional campaigns and seed potential leads.
- Conduct market research to identify new opportunities and industry trends.
- Work closely with the sales team to ensure alignment on strategies and goals.
- Prepare regular reports on sales activity and forecast future sales performance.
- Follow up on quotes leads and inquiries to convert prospects into customers.
- Maintain accurate records of customer interactions and sales processes.
- Participate in sales training and workshops to improve selling skills.
- Ensure customer satisfaction and resolve any issues in a timely manner.
Required Qualifications
- Bachelors degree in Business Marketing or related field.
- Proven experience in inside sales or customer service roles.
- Strong understanding of sales principles and customer service practices.
- Excellent verbal and written communication skills.
- Ability to build rapport and establish trust with clients.
- Familiarity with CRM software and sales analytics tools.
- Strong organizational and timemanagement skills.
- Selfmotivated with a resultsdriven approach.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint).
- Ability to adapt to changing sales environments and customer needs.
- Team player with a positive attitude.
- Experience in a specific industry (e.g. technology finance) is a plus.
- Willingness to work in a fastpaced and challenging environment.
- Ongoing commitment to professional development and learning.
- Ability to handle objections and close deals effectively.
sales principles,customer service,microsoft office suite,communication,customer relationship management (crm),team collaboration,organization,negotiation skills,sales analytics,adaptability,problem solving,time management,inside sales,negotiation
Employment Type
Full Time
Key Skills
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