Technical Support Executive Customer Support Executive
Technical Support Executive Customer Support Executive
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Job Title: Technical Support Executive
Location: Gurgaon
Salary:(Including onetime meal and bothside cab)
Work Schedule: 5 days working rotational shifts
Job Description:
We are hiring for Technical Support Executives to join our team in Gurgaon. Candidates with or without experience are welcome to apply. The role requires strong communication skills and the ability to handle customer queries efficiently.
Key Responsibilities:
Provide assistance and resolve customer queries via calls emails or chats.
Troubleshoot technical issues and guide customers with appropriate solutions (for Technical Support).
Ensure customer satisfaction by delivering prompt and accurate solutions.
Maintain and update records of customer interactions and transactions.
Follow operational guidelines and meet daily performance metrics.
Qualifications and Requirements:
Education: Must be a graduate.
Experience: Open to both freshers and experienced candidates.
Strong verbal and written communication skills.
Ability to work in rotational shifts.
Customercentric approach with good problemsolving skills.
Perks and Benefits:
Bothside cab facility.
Onetime meal provided.
Competitive salary package.
Opportunity to work in a dynamic and professional environment.
We look forward to hearing from you!
technical troubleshooting,communication skills,customer,problem-solving skills,communication,technical support,customer service
Employment Type
Full Time
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