Front Office Executive
Front Office Executive
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Coordinate with the consultant in the studio and schedule consultations to help them achieve their individual targets and earn incentives.
- Manage inquiries efficiently via phone calls and emails while maintaining professional communication standards.
- Ensure strict adherence to all Brand Standards.
- Oversee and manage the front desk to ensure clients receive prompt courteous attention and personalized recognition.
- Supervise front office tasks and guest relations staff to maintain excellent service quality.
- Compile front office statistics and generate detailed reports as needed.
- Uphold appropriate standards of conduct dress hygiene uniform appearance and professional demeanor for self and team members at the front office.
- Prepare and implement efficient work schedules for front office staff to optimize operations.
Desired Candidate Profile:
- Experience: Minimum 3 years of experience in the hospitality service industry entertainment media or corporate sector.
- Communication Skills: Good and pleasing communication skills in English Hindi and the regional language (specific to the work location).
- Client Handling: Excellent telephone etiquette and strong clienthandling abilities.
- Management Skills: Knowledge of routine operations and front office management.
- Personality Traits:
- Highly motivated and resultoriented.
- Comfortable in a targetbased role.
- Strong client relationship management skills.
- Presentable professional appearance with a pleasing personality.
Dedication: Preference will be given to candidates with a strong commitment to front office management ensuring a seamless and clientfocused experience.
client-focused,client handling,front office management,guest service management,telephone etiquette,client relationship management,front office,management skills,front office support,report generation,hospitality service,multitasking,customer service,scheduling,communication skills
Employment Type
Full Time
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