The Night Audit is responsible for endofday financial tasks as well as continuing the smooth operation of the hotel throughout the evenings and overnight.
What youll do...
- Responsible for verifying and balancing all daily financial transactions including guest charges room rates and payments across all revenuegenerating departments (Rooms F&B etc.)
- Review and audit room charges phone calls guest folios and adjustments to guarantee accuracy.
- Run the nightly audit after verifying that all revenues are balanced for the day.
- Ensure that cash handling is compliant with hotel standards.
- Step into the shoes of a Front Desk Agent and Bellman when needed assisting guests with checkins checkouts house availability guest inquiries and requests. Providing a great guest experience.
- Provide managerial presence to 3rd party partners and contractors ensuring clear communications and that all are doing their part to provide a safe environment for the team and guests alike.
- Attend meetings with the Front Office Manager and executive team as needed to review performance challenges and opportunities.
- Participate in Fire Safety and Loss Prevention programs.
Qualifications :
What were looking for...
- A few years of experience in a Front Office supervisory role preferably in an upscale or lifestyle brand hotel
- Basic accounting knowledge is preferred. Familiarity with financial transactions balancing ledgers and identifying discrepancies.
- Experience with Opera with Microsoft Office suite.
- Proven team leader with a high level of energy and motivation a natural at managing and inspiring others in a way that gets the best out of them.
- Ability to prioritize and adapt to the changing needs of the operation.
- Excellent verbal and written communication skills. Fluent in Spanish and English preferred.
- You have a passion for hospitality you inspire an enthusiastic guestcentered approach.
- You can turn any situation around into a positive experience for all guests and team alike.
- You think big and encourage your team to believe.
- You are comfortable with the strategic as well as day to day detail.
- You are able to easily identify and utilize emerging trends and technology to generate revenue.
- You exhibit a professional attitude diplomacy and an ability to handle difficult situations.
- You are highly responsible reliable and ethical. A reputation for honesty and integrity.
- You get things done independently and skilled at taking decisive action.
Remote Work :
No
Employment Type :
Fulltime