Overview
The Guidewire Policy Center role is a critical position within an organization s insurance operations focusing on the management and development of policy administration systems using Guidewire Software. The primary responsibility of this role involves leveraging Guidewire Policy Center to streamline the insurance policy lifecycle ensuring efficient processing accuracy and compliance with industry regulations. This role is vital for enhancing customer experiences and optimizing the organizations ability to adapt to changing market conditions. The Guidewire Policy Center Specialist collaborates with various departments such as underwriting claims and IT to integrate systems improve workflow and deliver exceptional policy services. A successful candidate will have a solid grasp of insurance principles technical capabilities and a customercentric approach to contribute positively to the company s objectives and client satisfaction.
Key Responsibilities
- Configure and customize Guidewire Policy Center to align with business requirements.
- Develop and maintain comprehensive documentation of configurations and enhancements.
- Collaborate with crossfunctional teams to define and implement policy administration workflows.
- Conduct user training sessions and provide support for endusers.
- Troubleshoot and resolve issues related to policy processing and system functionality.
- Integrate Policy Center with other Guidewire modules and thirdparty applications.
- Ensure compliance with regulatory requirements and internal policies.
- Assist in data migration and system upgrades as needed.
- Participate in the Agile development process for continuous improvement projects.
- Conduct impact analysis for proposed changes and enhancements.
- Monitor system performance and make recommendations for improvements.
- Gather and analyze user feedback to enhance system usability.
- Stay uptodate with Guidewire releases and product updates.
- Provide ongoing maintenance and support for Guidewire systems.
- Act as a subject matter expert for Policy Center among team members.
- Mentor junior staff and contribute to building team knowledge.
Required Qualifications
- Bachelors degree in Computer Science Information Technology or related field.
- 35 years of experience with Guidewire Policy Center.
- Strong understanding of insurance products policy management and underwriting processes.
- Proficient in Guidewire development tools configuration and integration techniques.
- Experience with SQL and database management.
- Knowledge of web technologies such as HTML CSS and JavaScript.
- Handson experience in Agile software development methodologies.
- Strong problemsolving and analytical skills.
- Effective communication skills for collaboration with technical and nontechnical personnel.
- Able to work independently and as part of a team.
- Familiar with software testing methodologies and tools.
- Detailoriented with strong organizational abilities.
- Relevant certifications (e.g. Guidewire Certification) are a plus.
- Experience with integrations using RESTful and SOAP web services.
- Adaptability to new technologies and systems.
- Customerfocused mindset with a commitment to exceeding client expectations.
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