Sales Ops Associate fmd
Sales Ops Associate fmd
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Job Description
Do you excel at turning processes into seamless systems and thrive in a role where being an essential part of the operational excellence that propels our growth journey In this role youll work closely with our founder Marc to drive and execute sales operations enhance client interactions and enhance his ability to focus on critical growth and longterm success.
Tasks
What Youll Be Doing:
Sales Enablement:
- Create and maintain sales materials ensuring they are uptodate compelling and aligned with our messaging.
- Manage frequently asked questions (FAQs) during the lead process providing accurate and helpful responses to prospective clients.
- Support client pitches and product demos when Marc is unavailable showcasing professionalism and a strong grasp of our product.
Client Engagement:
- Attend conferences and events with other team members to represent Wallet Studio fostering meaningful connections and identifying potential opportunities.
- Serve as a reliable liaison between Marc clients and internal stakeholders ensuring alignment and clarity across all communications.
- Drive to bring deals through even without prior sales experience you should find joy in closing deals.
Operational Excellence:
- Ensure smooth execution of recurring processes including managing contracts NDAs and client documentation for accuracy and completeness.
- Organize and draft followup communications after client meetings ensuring timely responses and professional representation.
- Transfer and consolidate information from multiple sources such as written text and handwritten notes into clear and actionable formats.
Prioritization and Task Management:
- Monitor and manage task timelines ensuring deadlines are met without compromising quality.
- Push forward key tasks with a clear understanding of organizational priorities balancing urgency with sensitivity to team workloads.
- Proactively identify and address bottlenecks or delays in processes ensuring smooth workflows across the team.
Requirements
What Makes This Role Crucial:
This role is a key enabler for sales to thrive. By handling operational tasks with precision and reliability youll give Marc the bandwidth to focus on driving growth and innovation. Your efforts will streamline processes improve client experiences and contribute to the overall success of the sales team.
As our company grows your work will set the foundation for scalable systems ensuring we remain efficient and clientfocused at every stage of our journey.
This is You:
- Organized and Reliable: You have a talent for bringing structure and clarity to complex or unorganized situations ensuring processes run smoothly and deadlines are consistently met.
- Proactive ProblemSolver: You anticipate needs and take initiative resolving issues before they become problems.
- DetailOriented Communicator: You excel at organizing and synthesizing information and communicating it clearly to different audiences.
- GrowthOriented Learner: You approach challenges with curiosity and persistence always looking to improve yourself and the systems you manage.
- Flexible and Resilient: Youre comfortable navigating ambiguity adapting to shifting priorities and handling repetitive tasks with care.
- Engaging and Confiden: Youre confident speaking up sharing your ideas and contributing your opinions in discussions whether with the team other stakeholders or clients.
- German and English: You speak both languages to a businesslevel proficiency enabling you to communicate effectively and professionally with clients colleagues and stakeholders.
Tools & Systems Youll Be Familiar With:
- Email & Calendar Management: Gmail Google Calendar.
- CRM System: HubSpot (to be migrated from: Zoho) to track leads and client interactions.
- Document Creation & Management: Google Workspace (Docs Sheets Slides) and Microsoft office.
- Task Tracking: Asana to manage recurring processes.
- Presentation Tools: Apple Keynote to maintain sales materials.
- Contract Management: DocuSign or similar for handling NDAs and contracts.
How Youll Succeed:
- Support seamless sales operations and enhance client satisfaction.
- Execute tasks with a balance of independence and collaboration maintaining a high standard of quality and reliability.
- Work closely with Marc to ensure his priorities are supported while managing your responsibilities with confidence and adaptability.
Why This Job May Not Be for You:
If you prefer a role with rigid structures and minimal change this may not be the right fit. However if you thrive in dynamic environments can embrace change when needed and are eager to contribute to a progressive highmomentum company this is your opportunity to shine.
Benefits
Why Miss Moneypenny
Were a diverse ambitious and valuesdriven team made up of problemsolving superheroes software wizards sales gods and goddesses industry darlings design aficionados product visionaries fitness fanatics Mafiosi masters and perhaps even a few minigolf legends. We work incredibly hard but have a blast doing it with plenty of laughter and humor along the way. In short: Youll definitely want to get to know us.
A job you can dance to like no one is watching.
dadjokes #creativity #bmovies #nopolitics #moremoremore
But Theres More:
- With leading investors backing us were building something significant here. If youre looking for meaningful challenges and want to contribute to a forwardthinking ambitious team this role is for you.
- Our processes are still evolving and theres plenty of room for improvementthats where your fresh perspective comes in. Your ideas and contributions will shape not only the projects you work on but the future of Miss Moneypenny
- We believe in meaningful work. Our team is passionate about pushing boundaries and delivering real value and we celebrate our achievements together.
- At the core of our culture are trust and open communication. We value diverse perspectives and know that collaboration drives success. Theres no room for egosevery voice matters and every success is shared.
- No politics! This is worth repeating: no politics!!!
- We balance hard work with genuine enjoyment. Whether its sharing a laugh showing off quirky talents or grilling on the rooftop we embrace the lighter moments as much as the serious ones.
- Above all we are learners. We welcome challenges as opportunities for growth and are committed to supporting each others development.
ABOUT US
Miss Moneypenny Technologies is a fastgrowing startup transforming digital communication. We leverage the power of digital wallets to help businesses build authentic impactful connections through our SaaS product Wallet Studio. Our technology turns Apple and Googles digital wallet apps into dynamic communication hubs that go far beyond payment and loyalty we invented a whole new category leveraging what everyone is already using.
Supported by investors our versatile solution serves a wide range of industries. Companies such as Sixt Porsche Fielmann and top insurers like Zurich ERGO RV and Admiral Direkt trust us to enhance their customer engagement.
Our mission is to push the boundaries of whats possible in digital communication helping companies exceed customer expectations and setting new standards in the process.
Join us and be part of something big were just getting started.
Employment Type
Full Time
