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Job Location drjobs

Johnston, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Title: TEMS Lead
Location: Johnston RI or Phoenix AZ (Onsite)
Duration: 6 months
Implementation Partner: Infosys
End Client: To be disclosed
JD:
  • Minimum Years of Experience: 6 Years
Proposed job duties for Onshore TEMS lead:
  • Test Environment related issues coordination activities
  • Experience on scheduling and monitoring tool e.g. TWS CA7 ControlM or any other scheduling and monitoring tool
  • Mainframe JCL knowledge (required for Mainframe batch jobs monitoring and L1 troubleshooting)
  • Handson experience on Service Now tool for incident management
  • Good to have handson on Datadog tool or any other environment management/environment monitoring tool (e.g. Dynatrace Splunk)
  • Communicating effectively with project teams dev teams executive groups and all project stakeholders
  • Work effectively with test environment stakeholders to understand the requirements (e.g. environment requirements any batch job run requirements)
  • Provide technical document wherever necessary (which will include requirement summary)
  • Builds relationships with key stakeholders in the Application Development teams DBA teams Release Management teams
  • Working closely with offshore team to track daily test environment related issues Coordination for any issues related to teams access requirements
  • Working on Service Now tickets (incident management process) L1 analysis of the tickets
  • Incidents status communication with stakeholders
  • Ensure environments health checks are run and reports are shared with required stakeholders L1 analysis in case of any failures
  • Attending issue triage meetings with dev teams and working closely with them to find out root cause of the failures
  • Ensure Seamless deployment activities in test environments
  • Track project progress and share status reports to all stakeholders
  • Share daily weekly monthly reports with customer
  • Accountable for endtoEnd delivery of committed deliverables within a given time

Employment Type

Full Time

Company Industry

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