Hostperson Hale Kai - Casual

Hale Kai features madetoorder local favorites served from our islandstyle thatchedroof huts. Our lively oceanside restaurant and beach bar invites guests to kick off their flipflops and share casual fare with family and friends over craft cocktails. Lunch under grass umbrellas or at loungers by the swimming pool. The menu covers all the favorites: nachos avocado toast fish tacos and our signature lobster fried rice.

What you will be doing:

• Provide unique dining experiences to all of our guests through warm personal & detailed service in a luxury upscale and fast paced environment.
• Ensure a positive first impression of the restaurant for our guests through detailed cleanliness setup and ambiance control.
• Prepare appropriately for anticipated dining traffic by creating communication for servers & designating server section assignments.
• Ensure guests receive warm welcome timely service and a fond farewell using guest names to offer a personalized service
• Maintain menus to ensure we always have an adequate clean supply
• Ensure cleanliness & orderliness of host stand including surrounding work areas. 
• Control the flow of service in the dining outlet by seating guests in station rotation while maintaining the guest center reservation management system (Open Table)
• Handle reservation inquiries take incoming telephone calls note special requests by guests and indicate special attention to VIP guests
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Be well versed in hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Qualifications :

Your experience and skills include:

• Ability to focus attention on guest needs remaining calm and courteous at all times
• Good reading writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be selfmotivated and energetic.
• Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

Remote Work :

No

Employment Type :

Contract