Our Spalding site have an exciting opportunity for a Transport Support Operator to join our friendly team on a fulltime permanent basis.
As the Transport Operator you will be responsible for the performance of the transport function in delivering an efficient compliant and servicedriven operation.
Shift: 4 on 4 off 7am7pm.
Key Duties of a Transport Support Operator:
- Despatching outbound drivers ensuring that correct paperwork is issued and that all instructions regarding collections and deliveries are clear and understood.
- Monitoring of vehicle progress at all stages of its journey utilising appropriate systems of telephone.
- Ensuring any delays or issues potentially affecting performance are escalated appropriately.
- Utilise customer or retailer systems to ensure that bookings are made amended or progress updated as necessary.
- Assist in resolving operational issues as appropriate liaising with drivers customers delivery points or other stakeholders as required.
- Collating and presenting KPIs or other operational information as directed to demonstrate performance and improvement opportunities.
- Liaise with internal departments as required to ensure performance is optimised including Warehouse Finance Fleet KAMs.
- Assist other operational departments as directed to ensure operational or legal compliance is to the highest standard. Examples may include assisting with vehicle downloads vehicle condition checks investigating incidents dealing with vehicle breakdowns etc.
Qualifications :
- Attention to detail / accuracy.
- Ability to work without direct supervision.
- Positive and adaptable attitude.
- Excellent communication skills in order to deliver accurate information.
- Ability to work efficiently and accurately under pressure.
- Effectively prioritise work load in order to meet set deadlines.
- Good standard of computer literacy particularly MS Office e.g. PowerPoint Word and Excel.
Remote Work :
No
Employment Type :
Contract