Eurofins BioPharma Product Testing Netherlands (EBPT NL) is seeking an experienced and clientfocused Business Development Manager Biologics to strengthen our Biologics sales team.
This role primarily focuses on account management and strategic collaboration with existing clients to ensure customer satisfaction and identify opportunities to grow service offerings. The emphasis is on fostering and expanding relationships with current clients with a smaller portion of the role dedicated to new business development to complement our broader account management strategy.
Strong stakeholder management skills are essential as you will navigate a complex internal organization involving at least six business units while ensuring seamless collaboration across teams. Additionally this role requires contributing to a datadriven customercentric sales organization focused on continuous improvement and delivering exceptional value.
Key Responsibilities
- Develop and maintain strong relationships with existing accounts acting as the primary point of contact and strategic advisor for clients in the biologics market. Our clients include pharmaceutical companies biotech companies C(M)DOs and CROs who rely on GMP testing services to ensure regulatory quality and safety standards are met enabling market approval and access.
- Manage relationships with internal stakeholders across at least six business units ensuring alignment and collaboration to deliver seamless client solutions.
- Create and execute detailed account management plans to drive retention satisfaction and incremental growth within the biologics segment.
- Leverage indepth knowledge of biologics analytical and GMP regulatory requirements to consult clients and offer tailored solutions.
- Collaborate with Operations and Project Management teams to ensure seamless project execution and superior client experiences.
- Conduct regular client reviews to gather feedback address concerns and align on future testing needs and opportunities.
- Identify and pursue opportunities for upselling and crossselling biologicsrelated services based on client requirements.
- Contribute to the companys sales strategy by conducting market research analyzing trends and positioning Eurofins as a leader in biologics GMP testing.
- Apply datadriven decisionmaking to improve sales processes and account management strategies.
- Represent Eurofins at industry events and conferences to promote our testing capabilities and foster new relationships.
- Maintain accurate and uptodate client information in the CRM system to ensure effective account tracking and reporting.
- Participate in internal initiatives to enhance client experiences and support Eurofins leadership in the GMP product testing market.
Qualifications :
- Minimum of an M.Sc. degree in Biochemistry Pharmaceutical Sciences Molecular Biology or a related field. An advanced degree (MBA Ir. or Ph.D.) is preferred.
- At least 3 years of experience in account management or sales within the pharmaceutical or biotech industry with a focus on biologics GMP testing.
- Strong understanding of GMP regulations biologics analytical requirements and regulatory standards.
- Proven ability to manage complex client accounts and navigate multistakeholder environments within internal organizations.
- Exceptional communication negotiation and organizational skills.
- A passion for customercentricity delivering value and driving accountbased growth in a regulated qualityfocused environment.
- Strong analytical mindset with a commitment to datadriven decisionmaking and continuous improvement.
- Fluent in English (both verbal and written); fluency in Dutch is preferred.
- In possession of a valid Dutch work permit and located in the Netherlands.
Remote Work :
Yes
Employment Type :
Fulltime