Alliances Account Manager NOA - Non-EDU USA Remote
Alliances Account Manager NOA - Non-EDU USA Remote
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Job Description
This role will manage a portfolio of nonEDU customers in the corporate and government sector of North America. The objective is to manage the relationship with the customer to help them achieve maximum value from our services. This role will nurture and grow the width and depth of the relationship branching out to different departments and different contacts inside a company or government department. Responsibilities also include generating net new logo business and renewing existing customers. They will be building and maintaining relationships across the organization from the highest levels department heads group leaders and/or executives. This role will also be responsible for expanding Turnitins revenue through expansion of existing as well as introduction of new cuttingedge products.
This is an IC role.
Key Responsibilities and Outputs:
- Manage contract renewals and new business growth within existing corporate and government (nonedu) accounts in North America
- Build and execute proactive account plans in order to:
- Identify opportunities for your customers to expand and increase the value they obtain from our services and define actions to utilize these opportunities
- Identify risks for your customers that could jeopardize the value they obtain from our services and define actions to mitigate these risks
- Be creative and proactive in ways to communicate to your customers to make sure your portfolio is constantly positively informed of the capabilities Turitin can offer
- Communicate and collaborate effectively across all internal teams
- Document account needs and feedback and share with sales leadership
- Maintain a highlevel of CRM hygiene
- Ensure that accurate monthly quarterly and annual forecasts are provided to your manager
- Understand and follow key educational trends and legislation in territory and use this knowledge to identify opportunities for yourself and the wider team
- This is a remote position with expected travel being <5%
Qualifications :
Essential:
- BA/BS degree required
- Strong experience in an account/relationship management or similar role
- Strong interpersonal communication and negotiating skills
- Excellent problem solving and time management skills
- Proven ability to work effectively with a team
- Selfstarter and motivated passionate personality that thrives in a fastpaced environment
- Understanding of the educational technology industry a bonus
Desirable:
- Previous experience selling in into public sector
- Possesses an understanding of research processes in government research and/or NGO organizations
Personal attributes:
- Action and ownership
- Accountability
- One team
- Collaboration & influencing
- Adaptability
- Integrity
- Selfawareness and impact
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
