At Softgic we work with the sharpest minds those who build those who love what they do and those who bring 100% attitude because thats our #Coolture. Join us in our mission to make life easier with technology and become part of our team as a Servicenow Senior Business Process Consultant (HRSD).
Compensation:
USD 10 25/hour.
Location:
Remote (for Argentina Bolivia Brasil Chile Colombia M xico Uruguay and Venezuela residents).
Mission of Softgic:
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients aware that quality is an essential factor for us we incorporate the following principles into our policy:
- Deliver quality products and services.
- Achieve the satisfaction of our internal and external clients.
- Encourage in our team the importance of training to grow professionally and personally through development plans.
- Comply with the applicable legal and regulatory requirements.
- Promote continuous improvement of the quality management system.
What makes you a strong candidate:
- You are expert in HR Service Delivery and ServiceNow.
- You are proficient in workflow management.
- Spanish Native or fully fluent.
- English Conversational.
Responsibilities and more:
Scope:
Seeking a Senior Business Process Consultant (BPC) with the ability to work independently and efficiently in a fastpaced environment. The ideal candidate will excel in workflow mapping detailed story writing and collaborating effectively across teams.
Skills Required:
- Certified Implementation Specialist (CIS) is mandatory.
- Proficiency in English (Spanish is a plus).
- Expertise in HR Service Delivery (HRSD).
Resposabilities:
- Gather and analyze requirements for HR Service Delivery solutions.
- Design and document workflows for modules such as Case Management and Employee Center.
- Configure solutions to meet business needs while adhering to best practices.
- Facilitate workshops and stakeholder discussions to refine requirements.
- Conduct functional and user acceptance testing to ensure solution quality.
- Provide documentation training and support for endusers and administrators.
Requirements
- Were certified as a Great Place to Work.
- Opportunities for advancement and growth.
- Paid time off.
- Formal education and certifications support.
- Benefits with partner companies.
- Referral program.
- Flexible working hours.
Workflow management HR Service Delivery ServiceNow