Identifying and securing sales opportunities of all products or services offered to develop grow the business and expand market share.
Building managing and enhancing relationships with customers in the defined territory.
Use CRM tool to manage customer relationships which includes leads opportunities orders and account plans.
Development and implementation of sales strategies to achieve sales forecast.
Develop nurture and maintain close working relationships with decision makers.
Reviews customer applications proactively and makes specific recommendations for equipment reliability improvement under general direction of his manager and/or the Regional Engineer.
Analyzes and evaluates specific customer applications. Then submits recommendations for improvement.
Supervises inspects and troubleshoots as required the application installation modification and commissioning of all entire product portfolio at customer sites.
Provide technical training for clients on products and services offered.
Observes collects and evaluates customer install base. Then reports seal programs results utilizing John Cranes current reliability management software e.g. INTERFACEunder general direction of their sales manager and/or Regional Engineer.
Analyzes the equipment survey for inventory optimization opportunities within current management guidelines.
Investigates mechanical seal failures and makes recommendations for changes in product configuration design and materials for improved performance by producing failure analysis reports.
Communicates orally and in writing with customers company personnel and vendors providing counseling quotes recommendations and technical assistance.
Prepares technical reports proposals and quotes for the application of product on customer equipment for first fit equipment installations or upgrades to existing equipment installations.
Collects new equipment data sheets from customers project engineers and makes recommendations with guidance from their Manager and/or the Regional Engineer.
Develops close working relationships with internal support staff to help facilitate business objectives.
Performs other duties and responsibilities as necessary to comply with customer requests or as required by their Manager.
Qualifications :
Post secondary education in Engineering (Mechanical preferably) or equivalent industry experience
Professional selling skills training would be an advantage
5 years of related technical sales experience selling to various markets would be an advantage.
Understand how to effectively use computers and mobile devices to enhance productivity
Understands how to use CRM tool to manage customer relationships
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