Automotive Technician
Automotive Technician
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Job Description
About the Role:
The Technician role is full time or parttime and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests through effective communication of vehicle issues and proposed solutions as well as consistently meeting guest expectations for time commitments and quality.
Salary Range: $23.00 $35.00 per hour Based on experience.
This role is eligible for additional compensation and incentives.
Responsibilities:
- Perform basic vehicle diagnostics to properly identify required repairs.
- Consistently complete Monros Courtesy Inspection process on every guest vehicle identifying documenting and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
- Assist in inventory management to include pulling tires and parts unloading and stocking inventory.
- Assist with all general store duties ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
- Consistently perform service(s) in accordance with Monros safety standards including but not limited to Monros Wheel Torque Oil safety and compliance procedures
- Test drive vehicles in accordance with Monros Road Test policy including consistently utilizing our dedicated test drive routes while maintaining all local traffic and safety laws
- Understand and adhere to company policies and procedures Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
- Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
- Operate utilize and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts welders brake lathes etc.
- Perform other duties as assigned and required.
Qualifications :
Qualifications:
- High School Diploma or equivalent.
- Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
- ASE certification and State Inspection license (where applicable) preferred.
- Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customers vehicles to conduct test drives.
- Required to own a basic set of tools or participate in Monros tool purchase program.
Profile Summary:
- Capable of performing basic automotive maintenance repair and tire services
- Ability to diagnose problems identifying root cause and determine appropriate repair solution.
- Ability to interpret and execute instructions furnished in written oral and diagram formats
- Strong customer service skills
- Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level adverse weather conditions chemicals odors dirt and dust. Technicians must be able to complete the following but not limited to:
- Ability to work flexible hours days evenings weekends and holidays.
- Must be able to see hear lift carry and stock merchandise and supplies up to 50 lbs. without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees including squatting bending stooping kneeling twisting.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
