Job Purpose
LGC Standards is seeking an experienced and dynamic Sales Director to lead and manage our Sales Specialist and Quoting Teams in North America.
The successful candidate will be responsible for driving sales growth across all transactional accounts by managing a highperforming team optimizing collaboration across departments and providing superior customer experiences.
This position will play a critical role in coordinating internal resources and developing strategies to maximize sales across multiple end markets including Pharmaceuticals Biotechnology Industrials Environmental and other sectors.
What Youll Do
Leadership & Team Development:
- Coach manage train and upskill a team of sales specialists and quoting professionals to deliver exceptional performance.
- Foster a collaborative and goaloriented environment to drive sales and exceed targets.
- Provide leadership and mentorship to the Quoting Team and Sales Specialist Team ensuring that they collaborate on meeting quote response time expectations and customer service standards while maximizing upsell opportunities.
Sales Strategy & Execution:
- Develop and implement strategies to optimize the quoting process and streamline internal workflows to increase efficiency and accuracy.
- Use LGCs sales tools to manage prospects existing accounts and opportunities and to accurately forecast the sales pipeline.
Quoting Team Supervision:
- Oversee the daytoday operations of the Quoting Team ensuring that quotes are delivered in a timely and professional manner.
- Monitor quoting metrics including response times quote conversion rates and sales performance against set targets to identify areas for improvement and implement corrective actions.
- Work closely with the Quoting Team to develop strategies for enhancing customer engagement and identifying potential upselling opportunities during the quoting process.
- Ensure that the Quoting Team is effectively trained on the LGC product portfolio enabling them to provide accurate and comprehensive information to customers and contribute to revenue growth.
Customer Engagement & Account Management:
- Represent the full LGC Standards product portfolio across new and existing customers in diverse industries (Pharma Biotech Environmental etc.).
- Identify qualify and close new opportunities through a combination of proactive prospecting marketing leads and selfgenerated opportunities.
- Build and maintain strong relationships with key decisionmakers in highvalue accounts.
Collaboration with Marketing & Product Teams:
- Stay informed of new product launches and marketing campaigns ensuring that the sales team and quoting specialists are prepared to capitalize on emerging opportunities.
- Collaborate with the marketing department to align customer needs with the appropriate product offerings and promotional activities.
Qualifications :
Core Competencies
- Excellent selling capabilities including prospecting account management and persuasion skills
- Deep understanding of demand and lead generation activities including prospecting and account opportunity planning
- Foundational knowledge in consumableoriented sales motions; knowledge of reference materials and analytical standards is preferred
- Foundational knowledge of customers in the pharmaceutical biotech food & beverages forensics environmental and industrial spaces
- A demonstrated trackrecord of strong leadership and coaching ability. Experience with mentoring teams through development plans inperson / virtual coaching 360 feedback and conflict resolution
Experience Requirements
- Education & Experience:
- Bachelors degree in chemistry Life Sciences discipline or a related field; advanced degree preferred.
- Minimum of 57 years of experience in sales leadership roles preferably in the life sciences or chemical industries.
- Proven track record of coaching and managing highperforming sales teams including inside sales or quoting teams.
- Skills & Competencies:
- Strong leadership and people management skills with experience in developing sales talent.
- Ability to work crossfunctionally and collaborate with customer service product management and marketing teams.
- Proficiency in CRM systems (e.g. Salesforce) sales forecasting and pipeline management.
- Exceptional communication negotiation and interpersonal skills.
- Strong analytical and decisionmaking skills with the ability to evaluate account performance and make datadriven decisions.
- Excellent selling capabilities including prospecting account management and persuasion skills
- Deep understanding of demand and lead generation activities including prospecting and account opportunity planning
- Foundational knowledge in consumableoriented sales motions; knowledge of reference materials and analytical standards is preferred.
- Other Requirements:
- Willingness to travel within North America as required.
Remote Work :
Yes
Employment Type :
Fulltime