Customer Success Manager
Customer Success Manager
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Job Description
Responsibilities:
1. Work as a market expert in Telecom market and be the owner of project design execution report compilation and presentation.
2. Participated in research projects on Smartphone market sales deviceswitching and userprofile.
3. Work closely with other departments for data quality control and vendors outside the company to guarantee GfK seal of quality.
4. Cooperate and assist with sales team for cross sell and upsell opportunities with the client and help improve renewal rate by demonstrating clear business outcome and value.
5. Other tasks assigned by the line manager.
Qualifications :
Qualifications:
1. Bachelors degree or above.
2. Must have at least one of the following two working experiences:
a) 35 years of working experience in consulting market research Industry mastering extensive TCG(Tech Consumer Goods) knowledge. International businessrelated experience is preferred.
b) 35 years of working experience in Smartphonerelated Industry strong business understanding in Smartphone market is mandatory and extensive industry relationships is preferred.
3. Proficient in using database software such as Excel and Access; Excellent reporting skill including PowerPoint presentations and industry analysis articles. Skilled in writing automated scripts using SQL or Python is a plus.
4. Passion dedication and commitment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
