Data Content Operative with Dutch
Data Content Operative with Dutch
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
RESPONSIBILITIES
- Enter data according to prescribed quality standards and KPIs
- Dealing with customer rejections
- Processing rejections through the rejection site
- Distributing rejections to the appropriate member of staff
- Dealing with any customer queries relating to the data entry process
- Explaining the Data Entry process to both suppliers and other internal teams and providing solutions to problems where our system/rules limit us from completing their request
- Managing Urgent Batches to make sure they are processed in the required SLA
- Informing the Commercial team of any issues with this process and how it could be fixed
- Help to identify and trends which might point to a problem in the business process or rule set
- Data Check; Process source documents/images by reviewing data for deficiencies; resolving discrepancies by using standard procedures rules or returning incomplete documents/images to the team leader for resolution.
- Effectively and efficiently achieving daily/weekly/monthly targets meeting quality and delivery expectations
- To identify and share ideas on continual improvements
- Maintain data entry requirements by following data program techniques and procedures.
- QA/QC Verify entered data by reviewing correcting deleting or reentering data; combining data from both systems when account information is incomplete; purging information to eliminate duplication of data
- Maintains customer confidence and protects operations by keeping information confidential
- Test account system changes and upgrades by inputting new data; reviewing output.
- Respond to any ad hoc requests from the business for any information and access to relevant files
- Maintain a personal rejection rate of 2% or lower in line with business targets
- Effective workflow movement and management to ensure there are no delays in turnaround
Qualifications :
REQUIREMENTS
- English and Dutch Good verbal and written communication skills
- Ability to work within a team
- Initiative
- Ability to shoulder responsibility well
- Excellent typing speed and accuracy
- Accuracy and attention to detail
- Effective time management
- Ability to prioritise workloads
- Able to work according to company high quality standards
- An understanding of data confidentiality
- Ability to work well under pressure
- Good verbal and written communication skills
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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