General Catering Assistant - Campuses

To provide a welcoming and friendly customer experience within the campus delivering excellent customer and food service. To ensure the unit you work in is clean/hygienic restocked and customers are advised of the products available (e.g. meals snacks restaurant open times and allergens etc.)

Front of house and back of house duties:

• Greet customers as part of the front of house team serving customers with food and drink choices and resolving queries relating to products (including allergens and dietary needs).
• Deliver excellent customer service to ensure high levels of customer satisfaction.
• Assist in a wide range of preparation cooking and serving of food.
• Serve meals snacks and drinks including taking payments at tills using cards and cash resolving and clarifying purchase choices and special offers.
• Resolve initial customer queries (or refer to a supervisor/manager for more complex concerns).
• Clean all equipment crockery and cutlery as required.
• Support operate and provide service in areas including but not limited to: the Serveries Hospitality orders Functions/Events Coffee Shops Bars.
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
• Carry out and record any food safety and stock checks specified by the Unit Manager or Assistant Manager or Supervisors.
• Take delivery of stock including food/provision checking and accounting for such items.
• Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
• Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
• Ensure all raw materials and packaging materials are stored in the correct areas of the site.
• Carry out tasks in the most efficient manner taking into account any production or allergen constraints to meet customer orders.
• Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
• Ensure all production and quality records are completed accurately and on time.
• Participate in ongoing professional development and training that may include offsite and occasionally overnight travel.
• Carry out tasks as requested by your supervisor/manager.

For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and center of your experience working with us.

Join us and be part of the food revolution! BaxterStorey

Values:

ALWAYS VISIONARY We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE We are upbeat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS We work together as a team to lead by example protecting the planet and supporting local communities.

Interested

Even if you dont meet all requirements we like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

BaxterStorey is committed to encouraging equality diversity and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality

Qualifications :

Our Ideal candidate will have the following characteristics in line with our values

Flexible with a cando attitude customer focused

Fun and enthusiastic Have excellent organization skills

Demonstrate great attention to detail

Be a team player and enjoy succeeding as a team

Possess great customer service skills

Have a flexible approach to work Additional Information 

Remote Work :

No

Employment Type :

Fulltime