Customer Service Administrator 3 - 4 Month Fixed Term Contract
Customer Service Administrator 3 - 4 Month Fixed Term Contract
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1 Vacancy
Job Description
As we approach one of our busiest periods were keen to hire extra support across our Customer Service Administration and Customer Support teams on a fixed term basis. Whether youre only able to commit for 3 months or looking for that first step to gain experience in the financial services weve got some great opportunities!
The purpose of the role is to provide support for our customers across our award winning product range. Working in our Exchange Quay Manchester office day to day responsibilities include:
- Processing customer requests
- Handling financial transactions
- Producing letters and emails
- Working efficiently with our internal systems and maintaining accurate records on our databases
- Resolving customer queries via phone and email
Knowledge & Experience:
- You will have a minimum of 5 GCSEs grades 94 (A*C) or equivalent including Maths and English.
- Experience in a customerfocused environment.
- A strong commitment and ability to deliver excellent customer service.
- Excellent attention to detail.
- Proficient numerical skills.
- Strong communication skills both written and verbal.
- Competent IT skills including Word Excel and Outlook.
- Ability to work to deadlines and under pressure at times unsupervised
About us:
AJ Bell is one of the fastestgrowing investment platform businesses in the UK offering an awardwinning range of solutions that caters for everyone from professional financial advisers to DIY investors with little to no experience. We have over 542000 customers using our awardwinning platform propositions to manage assets totalling more than 86.5 billion. Our customers trust us with their investments and by continuously striving to make investing easier we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018 AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol we now have over 1450 employees and have been named one of the UKs Best 100 Companies to Work For for six consecutive years.
What we offer:
- Starting salary of 24720 per annum
- Generous holiday allowance plus bank holidays
- Casual dress code
- Onsite gym and personal trainer led classes
- Paid volunteering opportunities
- Free social events and more
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
We do not discriminate on the basis of race sex gender identity sexual orientation age pregnancy religion physical and mental disability marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications merit and business need.
If you like the sound of the above or just want to know more about the company and the role wed love to speak to you.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
