Onboarding Specialist -
Onboarding Specialist -
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Job Description
Job Title: Onboarding Specialist
Location: Remote (EST Time zone)
Salary Range: up to 1000 USD
Work Schedule: Wednesday Sunday 12:00 PM to 8:00 PM (EST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company:
Sagan represents a forwardthinking company that prioritizes student success through interactive onboarding experiences. By fostering an engaging environment we ensure students have the resources guidance and confidence needed to excel in their journey.
Position Overview:
We are seeking a detailoriented and techsavvy Onboarding Specialist to lead engaging group onboarding sessions and enhance the onboarding experience for new students. The ideal candidate will have strong communication skills a selfmotivated attitude and a knack for improving processes.
Key Responsibilities:
- Conduct engaging and informative group onboarding sessions and orientations via Zoom for new students.
- Collaborate with the customer service team to address any concerns or issues raised during onboarding sessions.
- Continuously refine and improve onboarding materials and presentations to enhance the student experience.
- Track student engagement and participation during onboarding sessions providing feedback to management on ways to improve.
- Assist in the development of onboardingrelated content including videos handouts and FAQs.
- Follow up with new students postsession to ensure a smooth transition and answer any followup questions.
- Use free time to improve onboarding processes moderate Facebook groups and contribute ideas to the team.
Qualifications:
- Excellent English communication skills.
- Strong familiarity with Zoom Canva and Slack.
- A techsavvy approach with a great eye for design and detail.
- Ability to work independently and bring innovative ideas to the team.
Preferred Skills:
- Prior experience in customer service onboarding or training roles.
- Selfmotivated attitude with a proactive approach to problemsolving.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and an introductory video in English format.
Employment Type
Full Time
