drjobs Relocation Support 2000 Bonus German Customer Care

Relocation Support 2000 Bonus German Customer Care

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities

  • Respond to customer inquiries via phone email and chat in a professional and friendly manner.
  • Help customers with product information order issues and technical support.
  • Solve problems and escalate complex issues to the right team.
  • Provide clear and effective solutions to ensure customer satisfaction.
  • Record customer interactions and outcomes in the CRM system.

What We Are Looking For

  • Fluency in German (C2 level) and good English skills (B2 level or higher).
  • Strong communication and problemsolving skills.
  • Willingness to work rotational shifts including night shifts and weekends.
  • No prior experience required open to beginners.
  • Must be available to work onsite in Lisbon.

What We Offer

  • Competitive salary and benefits.
  • Welcome Bonus of 2000.
  • Private health insurance.
  • Paid training to ensure success in the role.
  • A supportive and friendly work environment.
  • Opportunities for career growth and advancement.

Work Schedule

  • Monday to Sunday: 24/7 (rotational shifts including night shifts).
  • Days Off: 2 rotational days off per week.

Employment Type

Full Time

Company Industry

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