Data Analytics and Strategy Lead
Location: Hartford CT
Duration: 12 Months
Client: CT DAS
Job Id: DAS (22PSX0086)
Note: This is a fullstack data position which requires a crossfunctional skillset in engineering analysis and strategy.
About the Role
The Data Analytics and Strategy Lead will be a key player in establishing a robust scalable and accessible data practice for the State of Connecticut. You must have a deep understanding of data modelling user research data analysis visualizations and the strategic application of data to improve service delivery at every stage of the customer lifecycle. You will need to have a strong background in quantitative/qualitative data management data research methodologies data engineering data analysis and executivelevel communication skills to be successful in this role. There will be a heavy emphasis on Google Analytics Google Search Console Power BI and other behavioral metric systems.
Experience Required for This Role
Data Collection & Analysis at least 3 years of measurable experience in the following:
- Analyzing user data and metrics to drive specific business goals
- Using data to isolate problems and develop solutions
- Utilizing predictive analysis gap analysis quantitative reporting user research and statistical analysis
- Providing insights and recommendations based on data
- Bridging the data divide between technical product and customerfacing teams
- Developing and applying data models to improve the collection and analysis of data
- Crafting compelling presentations and narratives from data findings. Emphasis on Power BI dashboards
- Engaging in data experiments that provide crosspersona or enterpriselevel analysis
- Data cleansing optimizing and ETL
- Developing and analyzing user surveys
- Organizing and storing data and queries for easy access in future work projects
- Documenting data collection and analysis procedures
- Preparing and executing ROI analysis
Technical Expertise at least 3 years of measurable experience in the following:
- Managing data pipelines ETL processes and databases (e.g. SQL Power BI Azure Data Lake)
- Proficiency in Python or R for data manipulation and analysis.
- Data modeling data governance and data quality best practices
- Administering analytics software and platforms (GA GTM SPSS Excel Microsoft Office Suite)
- Using business intelligence tools like Tableau or Power BI
- Data collection from onprem and cloud platforms like Microsoft Azure and Salesforce
- Leveraging statistical analysis and algebra
- Leveraging economics business/systems analysis and quality assurance
- Manipulating large complex data sets
- Documenting data processes and configurations
Strategy Communications and Governance at least 3 years of measurable experience in the following:
- Developing a data practice that incorporates strategy training tool development and support
- Communication and collaboration with crossfunctional teams and government partners
- Crafting compelling presentations and narratives from data findings
- Explaining data analysis to stakeholders with varying levels of data comprehension
- Using data to help internal teams improve capabilities and operations
- Training nontechnical teams on data analysis and its realworld application
- Performing competitor research to help improve products and services
- Researching latest market trends and implementing knowledge
- Organizing focus groups and feedback loops to establish data collection
- Establishing and integrating appropriate KPIs to help track success
- Improving research or data management environments
- Establishing standardized testing of products/services using data
- Ability to juggle multiple project workstreams
- Ability to maintain strict confidentiality
- Judgment in dealing effectively and diplomatically with all levels of government staff
Other Preferred Skills & Qualifications
- Deep domain knowledge for a particular industry especially Health Business or Education
- Experience with behavioral or CRMrelated metrics platforms
- Bachelors degree in computer science business IT management administration economics or information science
- Experience with machine learning AI and cognitive service engine models
- 2 years experience with Power BI or other data visualization platforms
- 2 years of user research and feedback analysis
- 2 years of data governance and working within data security groups
- 1 year of API development
- 1 year of marketing experience supported through metrics
- 1 year of project management experience
- 1 year of experience with customer relationship management platforms such as Salesforce
- 1 year of experience with web content management platforms such as Sitecore