SAP Basis Consultant
SAP Basis Consultant
Posted on :
19-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Description
Strong knowledge of IT Service Management SAP Basis and SAP Applications rnHandson experience with SAP Basis activities SAP release version upgrades and infrastructure updates for cloud customers rnWorking experience with SAP HEC SAP S/4HANA or any other cloud solution. rnHandson experience with infrastructure operations network interfaces and Load Balancer topicsrnStrong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solutionCloud architecture and IT technical infrastructure knowhowrnKnowledge of/certification in one of Azure AWS or GCP fundamentalsrn (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management Training freshers coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
