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Training and Development Associate Thousand Oaks CA/Hybrid
Pay Rate: $28.50/Hr. on W2
This would a 12Months contract position to begin with a possibility of extension.
US Citizenship or Permanent Resident is required.
The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g. New Hire Training Semester Meetings Launch Training) in both virtual and live settings. In this vital role you will be responsible for communicating and collaborating with business unit trainers and leaders on training events materials processes and systems. This individual must have strong written and verbal communication skills the ability to identify needs streamline processes and meet deliverables. This role will help support and understand current operations redefine processes and lead Amgen into a seamless and efficient operating model.
This position is a hybrid role and will require candidate to support inperson trainings and meetings at Amgen headquarters in Thousand Oaks CA.
Responsibilities of this position will include:
Support commercial training events for multiple business units (including logistical support during an event)
Management of participant rosters
Run and/or distribute reports from various systems (e.g. LMS Tableau Zoho)
Manage communication for training classes (e.g. welcome/travel logistics letters)
Send communications to participants and coordinate with trainer on class participant responses.
Reserve conference rooms/neighbourhoods order catering and manage badge access requests.
Onsite support during live training events (e.g. post signage provide office supplies technical support)
Managing class surveys (i.e. collecting results/communicating results archiving)
Archiving of certain training records (e.g. certifications training rosters)
Understand and help support trainers with training tools and technologies (e.g. LMS Learning Hub SharePoint Trainers Toolbox)
Help trainers with creating playlists in Learning Hub or updating SharePoint sites if necessary
Manage/update new hire checklists and LMS assignment vehicles.
Collaborate with management on calendars and event planning.
Monitor specific email inboxes to answer questions provide information and/or resolve issues.
Print and ship training materials as needed.
Review existing files to ensure audit readiness
Assist in providing documentation for inspections/audits.
Adhere to processes and standards and suggest improvements.
Support and drive special projects as needed.
Preferred Qualifications
Bachelors degree and 2 years in Learning and Development Event Management Business Pharmaceutical/ Biotechnology Industry OR
Previous job experience in Learning and Development in the Pharmaceutical/ Biotechnology Industry
Proven ability / experience coordinating small to large training events.
Experience with managing relationships with competing demands and priorities
Strong customer service skills
Strong time management organization and prioritization skills
Strong problemsolving skills
Strong written and verbal communication skills
Exceptional attention to detail with the ability to multitask
Ability to work well in teams and interact effectively with various levels of management.
Willingness to be flexible to meet team goals and priorities.
Strong computer and database skills with Microsoft Word PowerPoint Excel Outlook and Teams
Experience with databases and business analysis tools (e.g. Tableau Power BI SharePoint Learning Management Systems) a plus.
Able to lift 25 lbs.
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Full Time