Communications Operator Bilingual - Direct Hire
Communications Operator Bilingual - Direct Hire
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are hiring a Communications Operator (Bilingual)Direct Hire for one of our clients in Phenix AZ.
Job Description:
- Under the direction of the Call Center Supervisor the Communications Operator performs extensive customer contact by providing timely courteous telecommunications service for all components of Health and is responsive to all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or respond appropriately.
- The Communications Operator performs multiple telephone functions maintains call schedules has access to sensitive information uses specialized equipment and/or systems and frequently needs to work independently in the absence of direct supervision especially during the evening and weekend shifts.
Skills Required:
- Must possess basic computer skills in a Windows environment.
- Requires the ability to work independently efficiently and multitask in a fastpaced highpressured environment.
- Must possess good interpersonal skills both verbally and in writing in order to communicate effectively with a wide variety of hospital personnel patients and outside callers in gathering and exchanging approved information.
- Must convey a pleasant helpful caring attitude.
- Ability to exercise judgment in sensitive situations and to maintain a high level of confidentiality.
- Requires the ability to read write and speak effectively in English.
- Must have proficiency in call processing equipment and operations.
Skills Preferred:
- Bilingual (Spanish speaking) is strongly preferred
Experience Required:
- Requires prior call center communication center or switchboard experience
Experience Preferred:
- Prior relevant work experience in a hospital environment and/or experience in a customer servicerelated field is preferred
Education Required:
- Requires a high school diploma or GED certificate
Work hours:
- This position would work 1st shift during initial 2 3month training period.
- After the training period this position will work 7:30 PM 7:30 AM.
Additional Information:
- Looking for a candidate for direct hire fulltime position.
- Estimated OT Hours/Week: 5 hours
About Us:
We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment that enables to find the high quality of talent with high success rate of talent delivery keeps us continue to be the best in the industry. By responding to this job posting you are consenting to receive text/SMS messages from us. Thank you.
Employment Type
Full Time
