Floor Supervisor - Lottis
Floor Supervisor - Lottis
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What youll do...
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- You will be the guiding light and the example of setting the Vibe and Tone of The Hoxton Way
- The Hox Standards
- The LQA
- Sequence of Service
- DaytoDay running of the restaurant Lounge Lobby and Mezzanine
- You will be responsible for the Onboarding on new members of the team
- You will be required to give relevant SOP updates to senior management
- You will be responsible for training and developing the waiters on the floor
- Food Knowledge
- Beer Knowledge
- Wine Knowledge
- Upselling / Suggestive Selling
- Emotional and Engaged Service Management
- You will be responsible for driving Ennismore/Hoxton initiatives
- LQA
- DisLoyalty
- Weekly/Monthly/Quarterly Competitions
- You will support the Bar management team when necessary.
- You will conduct team member chats
- Performance Reviews
- 121 Chats
- Formulate work schedules for the team.
- Maintain inventories and ensure compliance with cash control procedures.
- Complete accounting and administrative reports as required.
- Maintain a positive and friendly attitude at all times.
Qualifications :
What were looking for...
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Have a proactive and footforward approach to embracing the responsibility of your role.
- Youre not precious. We leave our egos at the door and help get things done.
- A great ability to problem solve and communicate the solutions consistently and clearly.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- Excellent understanding of Dutch and the English language.
- Strong previous work experience as floor manager or supervisor in a busy and high volume restaurant.
- You are aware of local employment law and health and safety regulations.
- A high level of verbal and written communication skills and competent computer skills.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
