Technical Support Lead - Remote
Technical Support Lead - Remote
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Salary Not Disclosed
1 Vacancy
Job Description
We are searching for an innovative technical lead to join our company. As the technical lead you will oversee the companys technical team and all projects they undertake analyze briefs write progress reports identify risks and develop work schedules. You should be able to work with your team and inspire them to reach their goals.
To be successful as a technical lead you should always be expanding your industry knowledge and be able to quickly identify problems. Outstanding technical leads are accountable trustworthy and able to build lasting relationships with their teams.
Technical Lead Responsibilities:
- Determining project requirements and developing work schedules for the team.
- Delegating tasks and achieving daily weekly and monthly goals.
- Liaising with team members management and clients to ensure projects are completed to standard.
- Identifying risks and forming contingency plans as soon as possible.
- Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
- Keeping uptodate with industry trends and developments.
- Updating work schedules and performing troubleshooting as required.
- Motivating staff and creating a space where they can ask questions and voice their concerns.
- Being transparent with the team about challenges failures and successes.
- Writing progress reports and delivering presentations to the relevant stakeholders.
Technical Lead Requirements:
- Bachelors degree in computer science engineering or a related field.
- Relevant Management certification may be required.
- Experience in a similar role would be advantageous.
- Excellent technical diagnostic and troubleshooting skills.
- Strong leadership and organizational abilities.
- Willingness to build professional relationships with staff and clients.
- Excellent communication motivational and interpersonal skills.
Employment Type
Full Time
