Remote Customer Support Specialist Join the Team
Remote Customer Support Specialist Join the Team
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Job Description
Customer Support Specialist (German & English) Join the Team!
Are you fluent in German (B2) and English Do you have a passion for delivering exceptional service while working with one of the worlds most iconic sports and lifestyle brands Heres your chance to join a dynamic team where your skills will shine and your career will thrive!
What Youll Be Doing:
- Champion Customer Support: Assist customers with product inquiries order updates and service requests with a smile.
- Problem Solver: Resolve issues efficiently providing solutions that leave customers delighted.
- Communicate Across Channels: Handle queries via phone email and chat showcasing your multilingual skills.
- Represent Excellence: Be the voice of a global leader in sports and lifestyle products delivering service that aligns with their reputation for quality and innovation.
Why Youll Love This Role:
Competitive Pay:
- 2900 BGN Gross for remote work.
- 3000 BGN Gross for the hybrid model.
Extra Perks:
- 50 BGN monthly allowance for transportation or internet.
- Additional payment for night hours (as per the company program).
- 500 BGN bonuses for life milestones (marriage childbirth adoption university graduation).
Wellness & Health:
- Comprehensive medical plan (health dental care).
- Life insurance for peace of mind.
- Multisport Card (cofinanced by the employer) to keep you active.
Exclusive Discounts: Save big on a variety of products and services!
Work Setup That Fits Your Life:
- Hybrid: Combine inoffice and remote work for a flexible balance.
- Remote: Work from the comfort of your home staying connected with cuttingedge tools.
- Shifts:
- MonSat: 10:00 AM 7:00 PM or 1:00 PM 10:00 PM.
What Youll Need:
- Language Skills: German (B2) English proficiency.
- Eligible Documents: EU citizenship Bulgarian residency card (valid for over a year) or refugee card.
(Note: Blue cards and work permits are not accepted.)
Why Choose Us
Be part of a team that values your skills celebrates your milestones and supports your growth. Here your career is more than just a job its a journey toward becoming the best version of yourself!
Location: Hybrid or Remote options are available for local candidates in Bulgaria.
Apply Today! Dont miss your chance to join a worldclass brand and build a fulfilling career.
Step into your future step into the team!
This JD emphasizes benefits and worklife balance while creating excitement for the role perfectly tailored to attract candidates from Bulgaria. Let me know if youd like to tweak anything further!
Employment Type
Full Time
