Position: Content Moderator
Location: Lisbon Portugal
Employment type: Fulltime
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Review user reports regarding website content
- Daily content compliance monitoring and corrective measures application
- Make wellbalanced decisions and help resolve inquiries to defined policies and procedures
- Propose solutions to improve the support of user community
- Review sensitive content sometimes involving graphic or disturbing subject matter
REQUIREMENTS:
- Native/fluent in German (C1) both oral and written. Fluent in English (at least B2)
- Excellent communicator with highly developed interpersonal skills
- Quick learner and adaptable to learn new processes concepts and skills
- Excellent organizational and time management skills
- Analytical mindset with strong attention to detail
- Able to objectively evaluate and classify the content
- No previous experience in customer service center necessary
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Working schedule: MonFriday
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach career potential
- Meal allowance
- Private health insurance
- Yearly performance bonus
- Relocation allowance and assistance
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
- Grosslanguage b.lang. b. (exp) meal 763/day transport 700 5% base/year perf. b.
- Date: 6 Jan 20 Jan 17 Feb
- Assistance of real estate team reimbursement 2500 EUR if outside mainland PT 1250 EUR if within PT but more than 100KM away from Lisbon
- with or without experience in content moderation MonFri 9am to 6pm Lisbon office