Order Processing and Customer Service Representative
Order Processing and Customer Service Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Order Processing and Customer Service Representative
Working Hours: 9 am 5:00 pm EST (Full Time)
At LoftyHire we specialize in connecting toptier talent with the right opportunities. As a premier headhunting agency we focus on ensuring the perfect fit between exceptional candidates and our clients.
We are looking for a motivated and detailoriented Order Processing and Customer Service Representative to support a leading luxury goods provider based in Florida USA. If youre ready to elevate your career and play a key role in delivering exceptional service this is the opportunity youve been waiting for.
Position Overview: Are you a master multitasker with a passion for teamwork Were searching for an individual who can seamlessly juggle order processing duties while embodying the spirit of collaboration in our customer service team. As an Order Processing and Customer Service Representative youll be a vital link between our operations and our valued customers ensuring efficiency and excellence at every turn.
Responsibilities:
- Highly Efficient Proficient Order Processing: Handle customer orders with precision and speed utilizing your multifunction skills to manage various tasks simultaneously.
- Customer Engagement: Engage with customers through multiple channels including phone email and live chat demonstrating your ability to prioritize their needs while balancing other responsibilities.
- Team Collaboration: Work closely with colleagues across departments fostering a collaborative atmosphere to address customer inquiries resolve issues and streamline processes.
- ProblemSolving: Utilize your multifunction prowess to tackle challenges headon employing creative solutions to address customer concerns and enhance their experience.
- Documentation: Maintain meticulous records of customer interactions and transactions showcasing your attention to detail in every aspect of your role.
- Continuous Improvement: Identify opportunities for process enhancements leveraging your multitasking abilities to implement innovative solutions that benefit both customers and the team.
Qualifications:
- Multifunction Pro: Demonstrated ability to handle multiple tasks efficiently and effectively in a fastpaced environment.
- Team Player Mentality: Strong collaboration skills with a proven track record of working well within a teamoriented setting.
- Customer Focus: Exceptional communication skills both verbal and written coupled with a genuine commitment to providing outstanding customer service.
- DetailOriented: A keen eye for detail ensuring accuracy and precision in all aspects of order processing and customer interactions including timesensitive issues.
- Tech Savvy: Highly proficient in Microsoft Office. Familiarity with CRM software preferred.
- Positive Attitude: A cando attitude and a willingness to go the extra mile to ensure customer satisfaction and team success.
Employment Type
Full Time
