Sales-Export Manager- Miami-Sur
Sales-Export Manager- Miami-Sur
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Salary Not Disclosed
1 Vacancy
Job Description
Sales and Export Manager
IMMEDIATE SUPERVISOR
Senior Sales Export Manager
AREA
Export Sales
JOB PURPOSE
Coordinate and efficiently execute the export sales process ensuring the timely dispatch of orders and the proper execution of negotiations adhering to highquality standards to guarantee customer satisfaction and loyalty.
ORGANIZATIONAL POSITION
The position reports directly to the Senior Sales Export Manager and works crossfunctionally with the Production Logistics Finance and Customer Service departments.
MAIN FUNCTIONS AND RESPONSIBILITIES
1. Sales and Production Management
- Coordinate production planning for exports using tools like Forecast to anticipate demand and ensure availability.
- Schedule and ensure the timely fulfillment of export dispatches coordinating with all relevant departments.
- Send and follow up on price changes special offers and execution reports with clients and the sales team.
2. Administration and Documentation
- Execute and optimize administrative processes within the department ensuring efficiency and regulatory compliance.
- Manage and prepare the necessary documentation for dispatches and public agencies verifying compliance with applicable regulations.
- Accurately record tax obligations ensuring transparency and adherence to deadlines.
- Request and send credit notes to sellers and customers as required.
3. Customer Relations and PostSales Service
- Proactively and efficiently assist clients in administrative and commercial matters ensuring highquality service aligned with the companys image.
- Manage and resolve customer complaints and claims following up on action plans to ensure resolution and satisfaction.
- Coordinate with Logistics to guarantee ontime delivery as per agreed terms.
4. Financial Control and Management
- Keep accounts receivable updated ensuring adherence to payment terms to prevent delays and optimize cash flow.
- Manage discount exceptions authorized by the Commercial Management.
5. Performance Indicators and Reporting
- Update and monitor key performance indicators (KPIs) and administrative metrics generating periodic reports to aid decisionmaking.
- Manage and analyze customer order reports identifying opportunities for process improvement and enhanced service.
Employment Type
Full Time
