JOB SCOPE:
- Provide exceptional customer service through live chat email and inbound/outbound calls ensuring a seamless experience.
- Address customer inquiries promptly and deliver accurate information on product features benefits and pricing.
- Foster strong customer relationships by conducting proactive followup via calls and emails.
- Consistently achieve and exceed individual and team KPIs and performance targets.
REQUIREMENTS:
- Candidate must possess at least SPM
- 12 years experience in customer service. Customer Service with healthcare background will be added advantage
- Immediate Starters
- Excellent command of English in both verbal and written communication
- High Overtime Payouts
Job Types: Fulltime Fresh graduate
Pay: Up to RM2500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
- High Overtime Payouts