- Be a catalyst and enabler across business value streams to drive teams toward clarity in terms of the business problem and the solution needed.
- Work with wide community of stakeholders including business owners users product owners business analysts project managers architects to create business problem definition solution and delivery plan.
- Work with delivery team and others to ensure intended solution is delivered according to users expectation.
- Juggle competing priorities across different business value streams as well as business technology and delivery teams.
Key skill areas - Process and business analysis including business model business process mapping business capability mapping solution architecture information architecture including data mapping.
- Customer value centricity with focus on benefits costs CBA and viability of proposed solution.
- Modeling notations BPMN UML DFD ERD and others.
- Communication presentation documentation for consumption at executive and operational level.
- Industry methodologies standards best practices certifications nice to have more than one TOGAF SAFe Scrum Agile PMP CBAP Lean Six Sigma Design Thinking LIMRA LDEx OOAD.
Experience - Insurance financial services industry experience ideally in group workplace benefits solutions space.
10 plus years relevant experience in transformation initiatives.