Role: Bilingual Project Manager Infrastructure
Location: New York City NY (Hybrid)
Type: Contract
Note :
- Candidates must be fluent in reading and writing in Japanese and English. Native Japanese speakers preferred.
- Local candidates preferred however well take nonlocal candidates as well who are willing to relocate/travel at their own expense.
- This person will work closely with the technical team in Japan to understand their operation from a daytoday basis supporting the US based infrastructure. They will work with management team in Japan to make improvements in operations and ultimately the satisfaction of the US based employees. They will work on defining the service level of to the Japanese team as it evolves and ensure that they are meeting their expectations.
- This individual will lead infrastructure related projects of various sizes. They will need to work with the technical team in Japan directly to support all project related activities including the management of other external thirdparty vendors. It is critical that this individual can evaluate the performance of all vendors involved to ensure the project is on schedule deliverables are meet and within the defined budget.
- This individual will be communicating with Headquarters IT Department in Tokyo to receive direction and policies as well as reporting current project status and other related items.
Duties/Responsibilities:
- Manage large and small IT infrastructure related projects focusing on communication schedule and budget.
- Take a proactive approach to monitor performance identifying delays and understanding the dynamics within the organization.
- Diligently bridge communication gaps and ensure the timely completion of tasks for enhanced project efficiency.
- Performs and supports other related duties as assigned by Directors.
Job Specific Knowledge/Skills & Abilities:
- Effective communication collaboration and negotiation across diverse cultures and business domains.
- Excellent analytical logical thinking and problemsolving skills.
- Excellent verbal and written communication skills in Japanese and English
- Strong attention to detail consultation skills and coordination skills.
- Thorough understanding of project management principles and planning.
Fluency in Japanese: The ability to speak read and write in Japanese would be an asset as the company is a subsidiary of a Japanese company and this would facilitate communication with the parent company and other Japanese stakeholders.
Education Certification and Experience:
Required:
- 510 years of experience in IT Infrastructure
- Minimum 2 years of project management experience
- Bachelors degree or higher level of education
- Familiarity with IT infrastructure best practices
- Strong understanding of MS Office products including Outlook Excel and Word
Preferred:
- PMP or similar project management certifications.
- Certified or understand COBIT or ITIL best practices.
- Basic knowledge in project management software.
- Managed or supported several major IT related projects in a corporate environment.
- Experience in assisting users with IT problems either by leading a support team or thirdparty vendor.