Incident Manager
Incident Manager
Posted on :
23-11-2024
Employer Active
1 Vacancy
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Job Description
Job Description:
- Manage end to end incident management process. Coordinate with various teams to investigate and resolve incidents
- Ensure that the key points and decisions around incident resolutions are rightly documented .
- Drive continuous improvements in the incident management and batch support process.
- Ensure clear and timely communication to internal and external stakeholders.
- Prepare and share reports for incident or other key metrics.
- Business As Usual(BAU) & Batch monitoring activities based on standard operating procedure(SOPs)
- Act as primary point of contact for the major incidents & other batch issues.
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Employment Type
Full Time
Key Skills
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