Job Purpose
The Digital Solutions & Oracle Operations Manager is responsible for leading the Digital Solutions & Oracle Operations department driving the implementation optimization and integration of enterprise resource planning (OracleERP) systems and digital solutions. The role involves managing a team of specialists ensuring system efficiency supporting organizational transformation initiatives and aligning ERP operations with business objectives.
Key Responsibilities
Strategic Leadership
- Develop and execute strategies for ERP system implementation optimization and upgrades to meet business needs.
- Collaborate with crossfunctional teams to align ERP solutions with the companys digital transformation goals.
- Ensure alignment of ERP operations with industry best practices and organizational objectives.
Team Management
- Lead and mentor the ERP team including developers database administrators and digital solutions specialists.
- Assign tasks monitor performance and ensure the delivery of highquality outputs.
- Foster a culture of continuous improvement and innovation within the team.
ERP System Oversight
- Oversee the implementation and maintenance of Oracle EBS (R12) and other digital solutions.
- Manage system integrations ensuring data consistency and reliability across platforms.
- Conduct regular performance reviews of ERP systems and recommend improvements.
Data & Security Management
- Ensure database security availability and integrity.
- Monitor database performance conduct capacity planning and execute necessary updates or migrations.
Process Improvement
- Identify gaps and inefficiencies in ERP operations and implement change management programs to address them.
- Optimize workflows by extending Oracle EBS functionality through custom APIs alerts and user hooks.
Customer Support
- Act as a liaison between internal stakeholders and the ERP team to ensure their needs are met effectively.
- Troubleshoot and resolve escalated system issues promptly.
Reporting & Documentation
- Generate reports using Oracle Reports 10g/11g BI Publisher and other tools.
- Maintain comprehensive documentation of system processes integrations and customizations.
Required Qualifications
Education
- Bachelors degree in Computer Science Information Systems Business Administration or a related field.
Experience
- Minimum of 10 years of experience in digital solutions ERP operations or related roles.
- Proven track record of implementing and managing Oracle ERP systems (EBS R12).
- Strong experience with ERP integration technologies methodologies and tools.
- Demonstrated leadership in managing crossfunctional teams.
Technical Skills
- Expertise in Oracle EBS modules including Financials or SCM/Manufacturing.
- Proficiency in PL/SQL programming XML & XSL programming and Oracle database maintenance.
- Handson experience with Oracle Enterprise Manager (OEM).
- Familiarity with Linux/Unix operating systems.
- Strong understanding of batch and realtime integrations error handling and reconciliation processes.
Certifications (Preferred)
- Oracle Certified Professional (OCP).
- Oracle Cloud Infrastructure (OCI) Certified Architect.
- Project Management Certification (e.g. PMP).
Behavioral Competencies
- Technical Savvy:Stay updated on innovations in digital and ERP technologies.
- ProblemSolving:Address complex technical issues with a systematic approach.
- Collaboration:Work effectively with crossfunctional teams and stakeholders.
- Adaptability:Adjust strategies and solutions to meet evolving business needs.
Employment Terms
- Competitive salary and benefits.
- Reporting Line: Head of Digital Transformation.